{"id":14821,"date":"2023-06-15T15:16:10","date_gmt":"2023-06-15T13:16:10","guid":{"rendered":"https:\/\/refoamed.com\/fr\/droit-de-retractation\/"},"modified":"2025-12-03T13:07:15","modified_gmt":"2025-12-03T12:07:15","slug":"droit-de-retractation","status":"publish","type":"page","link":"https:\/\/refoamed.com\/fr\/droit-de-retractation\/","title":{"rendered":"Droit de r\u00e9tractation"},"content":{"rendered":"

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Droit de r\u00e9tractation<\/h1>\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\n\t\t\t\n\t\t\t\n\t\t<\/div>\n\t\t\n\t\t[\/vc_column][vc_column width=\u00a0\u00bb1\/6″ offset=\u00a0\u00bbvc_hidden-xs\u00a0\u00bb woodmart_css_id=\u00a0\u00bb6446ef2d00654″ parallax_scroll=\u00a0\u00bbno\u00a0\u00bb woodmart_sticky_column=\u00a0\u00bbfalse\u00a0\u00bb wd_collapsible_content_switcher=\u00a0\u00bbno\u00a0\u00bb wd_column_role_offcanvas_desktop=\u00a0\u00bbno\u00a0\u00bb wd_column_role_offcanvas_tablet=\u00a0\u00bbno\u00a0\u00bb wd_column_role_offcanvas_mobile=\u00a0\u00bbno\u00a0\u00bb wd_column_role_content_desktop=\u00a0\u00bbno\u00a0\u00bb wd_column_role_content_tablet=\u00a0\u00bbno\u00a0\u00bb wd_column_role_content_mobile=\u00a0\u00bbno\u00a0\u00bb mobile_bg_img_hidden=\u00a0\u00bbno\u00a0\u00bb tablet_bg_img_hidden=\u00a0\u00bbno\u00a0\u00bb woodmart_parallax=\u00a0\u00bb0″ woodmart_box_shadow=\u00a0\u00bbno\u00a0\u00bb responsive_spacing=\u00a0\u00bbeyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NDQ2ZWYyZDAwNjU0Iiwic2hvcnRjb2RlIjoidmNfY29sdW1uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=\u00a0\u00bb mobile_reset_margin=\u00a0\u00bbno\u00a0\u00bb tablet_reset_margin=\u00a0\u00bbno\u00a0\u00bb wd_z_index=\u00a0\u00bbno\u00a0\u00bb][\/vc_column][\/vc_row][vc_row css=\u00a0\u00bb.vc_custom_1682369035096{margin-bottom: 30px !important;}\u00a0\u00bb woodmart_css_id=\u00a0\u00bb6446ea05a24db\u00a0\u00bb responsive_spacing=\u00a0\u00bbeyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NDQ2ZWEwNWEyNGRiIiwic2hvcnRjb2RlIjoidmNfcm93IiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=\u00a0\u00bb mobile_bg_img_hidden=\u00a0\u00bbno\u00a0\u00bb tablet_bg_img_hidden=\u00a0\u00bbno\u00a0\u00bb woodmart_parallax=\u00a0\u00bb0″ woodmart_gradient_switch=\u00a0\u00bbno\u00a0\u00bb woodmart_box_shadow=\u00a0\u00bbno\u00a0\u00bb wd_z_index=\u00a0\u00bbno\u00a0\u00bb woodmart_disable_overflow=\u00a0\u00bb0″ row_reverse_mobile=\u00a0\u00bb0″ row_reverse_tablet=\u00a0\u00bb0″][vc_column width=\u00a0\u00bb1\/6″ offset=\u00a0\u00bbvc_hidden-xs\u00a0\u00bb woodmart_css_id=\u00a0\u00bb6446ef1e5fdcd\u00a0\u00bb parallax_scroll=\u00a0\u00bbno\u00a0\u00bb woodmart_sticky_column=\u00a0\u00bbfalse\u00a0\u00bb wd_collapsible_content_switcher=\u00a0\u00bbno\u00a0\u00bb wd_column_role_offcanvas_desktop=\u00a0\u00bbno\u00a0\u00bb wd_column_role_offcanvas_tablet=\u00a0\u00bbno\u00a0\u00bb wd_column_role_offcanvas_mobile=\u00a0\u00bbno\u00a0\u00bb wd_column_role_content_desktop=\u00a0\u00bbno\u00a0\u00bb wd_column_role_content_tablet=\u00a0\u00bbno\u00a0\u00bb wd_column_role_content_mobile=\u00a0\u00bbno\u00a0\u00bb mobile_bg_img_hidden=\u00a0\u00bbno\u00a0\u00bb tablet_bg_img_hidden=\u00a0\u00bbno\u00a0\u00bb woodmart_parallax=\u00a0\u00bb0″ woodmart_box_shadow=\u00a0\u00bbno\u00a0\u00bb responsive_spacing=\u00a0\u00bbeyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NDQ2ZWYxZTVmZGNkIiwic2hvcnRjb2RlIjoidmNfY29sdW1uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=\u00a0\u00bb mobile_reset_margin=\u00a0\u00bbno\u00a0\u00bb tablet_reset_margin=\u00a0\u00bbno\u00a0\u00bb wd_z_index=\u00a0\u00bbno\u00a0\u00bb][\/vc_column][vc_column width=\u00a0\u00bb2\/3″ css=\u00a0\u00bb.vc_custom_1682370375180{padding-right: 11% !important;padding-left: 11% !important;}\u00a0\u00bb woodmart_css_id=\u00a0\u00bb6446ef38b421d\u00a0\u00bb parallax_scroll=\u00a0\u00bbno\u00a0\u00bb woodmart_sticky_column=\u00a0\u00bbfalse\u00a0\u00bb wd_collapsible_content_switcher=\u00a0\u00bbno\u00a0\u00bb wd_column_role_offcanvas_desktop=\u00a0\u00bbno\u00a0\u00bb wd_column_role_offcanvas_tablet=\u00a0\u00bbno\u00a0\u00bb wd_column_role_offcanvas_mobile=\u00a0\u00bbno\u00a0\u00bb wd_column_role_content_desktop=\u00a0\u00bbno\u00a0\u00bb wd_column_role_content_tablet=\u00a0\u00bbno\u00a0\u00bb wd_column_role_content_mobile=\u00a0\u00bbno\u00a0\u00bb mobile_bg_img_hidden=\u00a0\u00bbno\u00a0\u00bb tablet_bg_img_hidden=\u00a0\u00bbno\u00a0\u00bb woodmart_parallax=\u00a0\u00bb0″ woodmart_box_shadow=\u00a0\u00bbno\u00a0\u00bb responsive_spacing=\u00a0\u00bbeyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NDQ2ZWYzOGI0MjFkIiwic2hvcnRjb2RlIjoidmNfY29sdW1uIiwiZGF0YSI6eyJ0YWJsZXQiOnsicGFkZGluZy1yaWdodCI6IjglIiwicGFkZGluZy1sZWZ0IjoiOCUifSwibW9iaWxlIjp7InBhZGRpbmctcmlnaHQiOiI1JSIsInBhZGRpbmctbGVmdCI6IjUlIn19fQ==\u00a0\u00bb mobile_reset_margin=\u00a0\u00bbno\u00a0\u00bb tablet_reset_margin=\u00a0\u00bbno\u00a0\u00bb wd_z_index=\u00a0\u00bbno\u00a0\u00bb][vc_separator color=\u00a0\u00bbcustom\u00a0\u00bb accent_color=\u00a0\u00bb#e0e0e0″ css=\u00a0\u00bb.vc_custom_1682368135243{margin-bottom: 0px !important;padding-top: 26px !important;padding-bottom: 0px !important;}\u00a0\u00bb wd_hide_on_desktop=\u00a0\u00bbno\u00a0\u00bb wd_hide_on_tablet=\u00a0\u00bbno\u00a0\u00bb wd_hide_on_mobile=\u00a0\u00bbno\u00a0\u00bb]\t\t
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Informations sur l’exercice du droit de r\u00e9tractation et le mod\u00e8le de formulaire de r\u00e9tractation<\/p>\n\t\t<\/div>\n\t\t\t\t

\n\t\t\t

Droit de r\u00e9tractation<\/p>\n\t\t<\/div>\n\t\t\t\t

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Vous avez le droit de vous r\u00e9tracter du pr\u00e9sent contrat sans donner de motif dans un d\u00e9lai de 30 jours. Le d\u00e9lai de r\u00e9tractation est de 30 jours \u00e0 compter du jour o\u00f9 vous avez pris possession des marchandises ou du jour o\u00f9 un tiers d\u00e9sign\u00e9 par vous, autre que le transporteur, a pris possession des marchandises.<\/p>\n

Pour exercer votre droit de r\u00e9tractation, vous devez nous contacter (Refoamed sp. z o. o., D\u0142uga 61 , 05-140 Borowa G\u00f3ra, Pologne, office@refoamed.com, t\u00e9l\u00e9phone : + 48 (22) 29 98 126) au moyen d’une d\u00e9claration d\u00e9nu\u00e9e d’ambigu\u00eft\u00e9 (par exemple, une lettre envoy\u00e9e par la poste ou un courriel) indiquant votre d\u00e9cision de vous r\u00e9tracter du pr\u00e9sent contrat. Vous pouvez utiliser \u00e0 cet effet le mod\u00e8le de formulaire de r\u00e9tractation, qui n’est toutefois pas obligatoire.<\/p>\n

Pour que le d\u00e9lai de r\u00e9tractation soit respect\u00e9, il suffit que vous envoyiez votre communication relative \u00e0 l’exercice du droit de r\u00e9tractation avant l’expiration du d\u00e9lai de r\u00e9tractation.<\/p>\n\t\t<\/div>\n\t\t\t\t

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Effets du sevrage<\/p>\n\t\t<\/div>\n\t\t\t\t

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En cas de r\u00e9tractation du pr\u00e9sent contrat, nous vous rembourserons tous les paiements re\u00e7us de vous, y compris les frais de livraison (\u00e0 l’exception des frais suppl\u00e9mentaires d\u00e9coulant du fait que vous avez choisi un mode de livraison autre que le mode moins co\u00fbteux de livraison standard propos\u00e9 par nous), sans retard excessif et au plus tard quatorze jours \u00e0 compter du jour o\u00f9 nous aurons \u00e9t\u00e9 inform\u00e9s de votre d\u00e9cision de r\u00e9tractation du pr\u00e9sent contrat. Pour ce remboursement, nous utilisons le m\u00eame moyen de paiement que celui que vous avez utilis\u00e9 pour la transaction initiale, \u00e0 moins qu’il n’en ait \u00e9t\u00e9 express\u00e9ment convenu autrement avec vous. Nous pouvons refuser le remboursement jusqu’\u00e0 ce que nous ayons r\u00e9cup\u00e9r\u00e9 les marchandises ou jusqu’\u00e0 ce que vous nous ayez fourni la preuve que vous avez renvoy\u00e9 les marchandises, la date retenue \u00e9tant celle du premier de ces faits.<\/p>\n

Veuillez nous renvoyer ou nous remettre les marchandises sans d\u00e9lai et, en tout \u00e9tat de cause, au plus tard dans les 14 jours \u00e0 compter de la date \u00e0 laquelle vous nous avez inform\u00e9s de la r\u00e9vocation du pr\u00e9sent contrat. Le d\u00e9lai est respect\u00e9 si vous renvoyez les marchandises avant l’expiration du d\u00e9lai de 14 jours. Les frais directs de renvoi des marchandises sont \u00e0 votre charge.<\/p>\n

Vous ne devez r\u00e9pondre d’une \u00e9ventuelle perte de valeur des biens que si cette perte de valeur est due \u00e0 une manipulation des biens non n\u00e9cessaire pour en v\u00e9rifier la nature, les caract\u00e9ristiques et le fonctionnement. Fonctionnement du produit.<\/p>\n\t\t<\/div>\n\t\t\t\t

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Mod\u00e8le de formulaire de r\u00e9tractation<\/p>\n\t\t<\/div>\n\t\t\t\t

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(Ce formulaire doit \u00eatre rempli et renvoy\u00e9 uniquement si vous souhaitez r\u00e9silier le contrat) <\/em><\/p>\n

\u2013 Destinataire Refoamed sp. z o. o., d\u0142uga 61 , Borowa G\u00f3ra, Polska, e-
\ncommerce@gmail.com.
\n\u2013 Par la pr\u00e9sente, je\/nous (*) r\u00e9voque(ons) le contrat d\u2019achat des marchandises suivantes (*) un contrat de livraison des marchandises suivantes (*)
\nun contrat portant sur l\u2019ex\u00e9cution des marchandises suivantes(*)\/la fourniture du service suivant(*)
\n\u2013 Date de conclusion du contrat(*)\/r\u00e9ception(*)
\n\u2013 Nom du\/des consommateur(s)
\n\u2013 Adresse du\/des consommateur(s)
\n\u2013 Signature du\/des consommateur(s) (uniquement si le formulaire est soumis sur papier)
\n\u2013 Date
\n(*) Biffer la mention inutile.<\/p>\n\t\t<\/div>\n\t\t[\/vc_column][vc_column width=\u00a0\u00bb1\/6″ offset=\u00a0\u00bbvc_hidden-xs\u00a0\u00bb woodmart_css_id=\u00a0\u00bb6446ef1735ed6″ parallax_scroll=\u00a0\u00bbno\u00a0\u00bb woodmart_sticky_column=\u00a0\u00bbfalse\u00a0\u00bb wd_collapsible_content_switcher=\u00a0\u00bbno\u00a0\u00bb wd_column_role_offcanvas_desktop=\u00a0\u00bbno\u00a0\u00bb wd_column_role_offcanvas_tablet=\u00a0\u00bbno\u00a0\u00bb wd_column_role_offcanvas_mobile=\u00a0\u00bbno\u00a0\u00bb wd_column_role_content_desktop=\u00a0\u00bbno\u00a0\u00bb wd_column_role_content_tablet=\u00a0\u00bbno\u00a0\u00bb wd_column_role_content_mobile=\u00a0\u00bbno\u00a0\u00bb mobile_bg_img_hidden=\u00a0\u00bbno\u00a0\u00bb tablet_bg_img_hidden=\u00a0\u00bbno\u00a0\u00bb woodmart_parallax=\u00a0\u00bb0″ woodmart_box_shadow=\u00a0\u00bbno\u00a0\u00bb responsive_spacing=\u00a0\u00bbeyJwYXJhbV90eXBlIjoid29vZG1hcnRfcmVzcG9uc2l2ZV9zcGFjaW5nIiwic2VsZWN0b3JfaWQiOiI2NDQ2ZWYxNzM1ZWQ2Iiwic2hvcnRjb2RlIjoidmNfY29sdW1uIiwiZGF0YSI6eyJ0YWJsZXQiOnt9LCJtb2JpbGUiOnt9fX0=\u00a0\u00bb mobile_reset_margin=\u00a0\u00bbno\u00a0\u00bb tablet_reset_margin=\u00a0\u00bbno\u00a0\u00bb wd_z_index=\u00a0\u00bbno\u00a0\u00bb][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

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